Wrist Seal Goop Pulling Lose

[Mo2vation]

Had my DrySuit since December. The goop that sort of seals the suit to the wrist seals (on the inside) is pulling off the latex.

Is this normal stuff? Should I re-seal it with more goop?

Here's a pic.

Thanks -

K

http://www.pbase.com/image/20267503

 

[Bob3]

Bad glue job due to inadequate surface prep. You should return the suit to the factory, assuming it has a warranty.

 

[matt t.]

You could let them know about it, but I wouldn't hope for to much. I had the same problem and I shot a little Aquaseal under the loose area. After that dried (24 hrs) I overlapped the area onto the wrist seal with another coat. It's been fine since (15 dives). Good luck.

matt

 

[Bob3]

What brand of suits are we talking about here?
Neglecting to do a basic thing like prepping the cuffs makes a guy wonder about the rest of their quality control.

 

[Mo2vation]

My wife's TLS350 hasn't had this issue, and has about the same number of dives on it. I'm contacting DUI C.S. today - hope we can come to an agreement.

They've been great with other stuff (like buying the thing, configuring the suit, etc.)... I anticipate a good ending.

 

[Mo2vation]

Bob3 - you rule. I was all set to dive into this project (pun intended) and re-seal myself...I mean, I have the kit, got the Cotol and was ready to rock. How hard could it be? Until your note.

I called DUI - they said send it in.

I sent it to DUI - a week later (well, a week and a couple of days) its back. Wrist seals all fixed under warranty. Funny, they didn't replace the seals (Guess I expected them to for some reason...anyway no re-cutting) but rather re-sealed them. They also did a full inspection and re-sealed parts of several other seams, repaired a scuff in one of the sleeves that I caused reaching for a bug last season, and cleaned up my neck seal cut-job a bit...

Great warranty experience (if there can truly be such a thing...) Living next day ground UPS from these guys made this really quick.

Thanks for the tip.

K

 

[Bob3]

Glad to hear the lads are still providing the level of service they're supposed to.
Any mfgr can have one sneak through the cracks (once in a while), its how they stand behind their product that makes the difference