I'm getting pretty peeved with the staff over at Seaport Village, although I have been very polite and have yet to lose my cool with the reservation lady.
I left two messages last week, trying to book my room. Each call, as soon as I get to the reservation lady and mention that it's part of the group ScubaBoard package deal, she says I need to speak to the manager because she can't handle any group sales. The manager never seems to be in, and she has (thus far) refused to help me, saying she can't handle any group sales, only the manager can. She has offered to have him call me back, so I left my number twice last week, and have yet to receive a call.
I'm on hold now, because I'm getting the same line as last week, but apparently today is the manager's day off, so I was first told to call back tomorrow...
*sigh*
Update: She took my name and put me down for a room, but I still have to speak to the manager tomorrow to finalize things and get me on whatever ferry slots are still available. It's better than nothing, I suppose...