Wonderful service from Atomic Aquatics - long distance from Asia

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charlier

Contributor
Scuba Instructor
Divemaster
Messages
1,035
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605
Location
Seattle/Singapore/Indonesia
# of dives
I just don't log dives
I wanted to reach out and thank Ryan at Atomic Aquatics for his prompt and ever proactive help. I lost the rapid adjustment knob and knob retainer from my Atomic B2 2nd stage. In Singapore, I was told that the knob and retainer would cost S$60 and one shop told me that it was about S$100. Totally absurd prices, anywhere on the planet. Ryan arranged a $8.16 replacement for the knob and an additional $2.04 for the retainer in Seattle. Since my wife is visiting Seattle, it's an easy purchase.

My thanks to Atomic Aquatics for excellent and responsive service, even from my long traveled missive from Singapore. charlie
 
Very cool! Customer service is HUGE to most of us and this was definitely an act that keeps customers coming back. Glad it worked out for you.
 
https://www.shearwater.com/products/teric/

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