She's an attorney. She's probably just tuning up for a lawsuit. Other aspects of her narrative imply blame or carelessness on the part of the dive op.
Well that's part I took issue with. This would be a horrible thing for anyone to experience, and I feel for her. What I didn't like was that she seemed to be imply that training regimes and dive operators were the cause for her not knowing about the dangers of diving, specifically narcosis. Blaming others for a lack of personal responsibility happens every day, but when you take on a risky sport you also own the personal responsibility of making sure you are prepared. Personal responsibility, many don't know what it is or what it means, it's always someone else's fault. It's just the world we live in, but I don't like it and it jumped out at me. Gross negligence is one thing but, this does not sound like it to me. If she didn't learn it I'd ask why, since every cert course teaches it.
I'm not trying to sound hard on her, she experienced something horrible that nobody should experience, and knowing how dive accidents get reported this all could be just a bad writer that cant get facts straight, nobody knows but her and the people there.