I had gotten a good post on my last thread about " Is it good that Scuba Diving isn't popular"? I believe one of the responses I got from member Eric Sedzkey deserved its own thread. Because it got to the heart of the matter, the importance of the LDS (local Dive shop) I believe is a very important factor as to how this can change the current situation of flat line growth. Most dive shops and the industry in general is tired of low flat line growth. Eric brought up some very good points on which the local dive shops should consider doing. Eric also brought up another good point on another response on the actual location of the LDS and what they should do on the outside to attract customers. Here is what Eric pointed out as far as Sales Training that I think all LDS OWNERS, Manager/staff should see an perhaps try and implement something in this area!
Eric writes
"The only reason I'm keen on trained sales people was because I tried my hand at car sales back in the late 80's.
They used to send us to sales schools/workshops to learn how to be a saleperson. You don't just stick somebody in there to collect money, it's not a corn dog stand, it takes a lot more than that. It's almost like acting class. I would actually recommend to anybody intrersted in becoming a proffesional salesperson to take some acting classes, it can't hurt it can only help. They teach you how to be animated and you learn to see what you look and sound like (which can be an eye opener).
They also teach you what to look for in people, to read body language, to recognize when people are getting uncomfortable or many other emotions, and most of all when to shut up!"
Tell us why you think this makes sense or why this might not make sense for you.If it is a good idea or why you would possibly not consider doing this.
It makes total sense to me, how about you!
I especially want to hear from LDS owner or staff. What keeping them from doing this?
Frank G
www.zgearinc.com
Eric writes
"The only reason I'm keen on trained sales people was because I tried my hand at car sales back in the late 80's.
They used to send us to sales schools/workshops to learn how to be a saleperson. You don't just stick somebody in there to collect money, it's not a corn dog stand, it takes a lot more than that. It's almost like acting class. I would actually recommend to anybody intrersted in becoming a proffesional salesperson to take some acting classes, it can't hurt it can only help. They teach you how to be animated and you learn to see what you look and sound like (which can be an eye opener).
They also teach you what to look for in people, to read body language, to recognize when people are getting uncomfortable or many other emotions, and most of all when to shut up!"
Tell us why you think this makes sense or why this might not make sense for you.If it is a good idea or why you would possibly not consider doing this.
It makes total sense to me, how about you!
I especially want to hear from LDS owner or staff. What keeping them from doing this?
Frank G
www.zgearinc.com
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