OP
Wheeler925
Contributor
yikes!+1 on DUI. They didn't insure our suits we sent in for "factory service" when they shipped them back. UPS lost them and then DUI gave us a pittance back. They wouldn't share any info on what compensation they received from UPS and I'm wondering if they made a profit on the deal. Lots of "sorries" and worthless platitudes but in the end we are out a bunch of money on drysuits that were lightly used. Will never trust DUI again. Be warned if you ever contemplate sending your gear to them for service.