mike_s:
So it's an easy choice as to which one to use.
I meant it's an easy choice as to which shop to use locally.
I wasn't comparing it to internet sales.
I prefer to buy locally if I can, that way if I have a problem
I can take the items back and have good customer service.
But I know that's not the case everywhere. I do count
my self lucky that out of the 4 local shops, we have one
that doesn't have that "dive shop ego" going.
If I didn't have a good store to buy from, that was competitive
on price, then I wouldn't have a problem buying elsewhere.
So I can understand why people buy equipment elsewhere
when they have this problem.
As for the person who spend time with the shop manager
to find the BC that was the best fit for her and then to
go buy it from Leisure Pro for $30 bucks cheaper, that's
pretty crappy. On a big purchase item like that
for them to help you so much and then for you to
go somewhere else and buy it is pretty bad.
But the manager of the LDS told me once of a customer
who did something else I couldn't believe. She came in
the store and tried on a certain brand name product
and got her size and then asked if she could use his
phone and she called Leisure Pro on "his phone" and
checked to see if they had her size in stock. I think
she also ordered it from LP at the same time. Now
I think that was pretty crappy of her. He doesn't
need customers liker her anyway.