Thanks to Divers Supply

[Paladin]

On Tuesday, I ordered some things from Divers Supply. After the items had shipped, I noticed a "balance due" notice on my account. I called Divers Supply and was told that one of the items (which I had ordered two of) was out of stock and they had upgraded me to a more expensive model. However, I was told, the higher price had been added to my account by mistake and I actually didn't owe anything. The "balance due" was immediately removed and I owe nothing.

Is it any wonder I keep going back to DS for a lot of the things I need?

 

[emoreira]

I love Divers Supply.

 

[drbill]

If I could afford new gear, I'd try them!

 

[Cave Diver]

On Tuesday, I ordered some things from Divers Supply. After the items had shipped, I noticed a "balance due" notice on my account. I called Divers Supply and was told that one of the items (which I had ordered two of) was out of stock and they had upgraded me to a more expensive model. However, I was told, the higher price had been added to my account by mistake and I actually didn't owe anything. The "balance due" was immediately removed and I owe nothing.

Is it any wonder I keep going back to DS for a lot of the things I need?

Nice to hear of some great customer service instead of the horror stories we normally see. Thanks for posting!