As in the other posts, I am unsure which o-ring you are referring to. Are you referring to the valve o-ring itself? Over time the sealing surface on the tank can get corroded and become non-concentric with the valve (flat). This can be resurfaced using the correct tool. If it is the valve to regulator o-ring, then Matt is correct that the hardness should be a 90 at least. I would also check the surface of the regulator mating surface. It too can get dinged up and cause sealing problems. Should be able to flatten it out with some fine grit sandpaper. The only problem there is that you will of course remove the chrome plating. Hope this helps and good luck to you.