Supporting and Sponsoring Member Issues

[The Mod Squad]

Managing new and renewal payments for ScubaBoard Supporters, Sponsors, and Business Supporters is largely a manual process. Unfortunately updating your status cannot always done as efficiently as we all would like — and sometimes mistakes are made.

Please don't hesitate to post your questions and complaints below so we can sort them out. Several ScubaBoard Staff members monitor this thread so your message will be less likely to be overlooked. Thank you for your support.

 

[NeilA.]

Hi, I automatically renewed and haven’t received my red banner yet.

 

[Beth3141]

Managing new and renewal payments for ScubaBoard Supporters, Sponsors, and Business Supporters is largely a manual process. Unfortunately updating your status cannot always done as efficiently as we all would like — and sometimes mistakes are made.

Please don't hesitate to post your questions and complaints below so we can sort them out. Several ScubaBoard Staff members monitor this thread so your message will be less likely to be overlooked. Thank you for your support.

Hi, My Supporter membership is on auto-renew and was charged through PayPal on July 24, but my status has downgraded to member only. Help! These pop-up adds are killing me. Thanks!

 

[greeniguana]

Hi, My Supporter membership is on auto-renew and was charged through PayPal on July 24, but my status has downgraded to member only. Help! These pop-up adds are killing me. Thanks!

Ditto to all of this....

 

[A Bajo]

I became a supporting member and still no red banner- fyi

 

[Beth3141]

Managing new and renewal payments for ScubaBoard Supporters, Sponsors, and Business Supporters is largely a manual process. Unfortunately updating your status cannot always done as efficiently as we all would like — and sometimes mistakes are made.

Please don't hesitate to post your questions and complaints below so we can sort them out. Several ScubaBoard Staff members monitor this thread so your message will be less likely to be overlooked. Thank you for your support.

Thank you for the fix!

 

[Harrisb411]

Thanks for posting this! I renewed June 8, and could not figure out why I keep getting pop up ads. Is there anyway you could look into it?

 

[Harrisb411]

Hi, I posted in the site support thread asking to have my auto renewal from June 8 applied. So far no one has responded. How do I get this fixed?

 

[chillyinCanada]

@The Chairman

 

[The Chairman]

Thanks for alerting me!