Subgear xp air unable to view dive logs with windows 10

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4

4321TraceyDive

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Hi, I recently purchased a xp air dive computer at the long beach scuba show from a retailer, Pacific Wilderness as part of a package and it works fine except I can not view my dive logs. I believe this dive computer was made prior to windows 10 being released and I am having an issues perhaps for this reason. I have downloaded the software per their instructions, verified I have the latest drivers and firmware per the software and can view the sample logs provided. However, I cannot open my dive logs and view them, is there a fix for this problem?

Thank you,

Tracey
 
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