hypothetical: I'll buy 25 regs at a time from you at just over your cost. You'll make a margin similar to selling a couple of regs out of the shop on a normal month. I'll get the warrenty, and then sell them on eBay for another 25%. I'll split the profit with you 50/50. We'll make you more profit than if you just sold one or two a month out of your store.Al Mialkovsky:Valid points all. In the past few years in our area 3 dive shops have closed with no new ones opening.
We have had good customers bring their gray market gear to us for service and warranty work. oops. We will do what we can for them but when the call is made to the manufacturer we want them listening in when we read off the serial numbers.
I'll have to be honest. There are a couple of divers who love to hang out at the shop but if we can't meet or beat an internet price (which we seldom can) they don't buy from us. Yesterday, with a smile on my face, I asked one of these guys if he planned to hang out at Leisurepro if we ever had to shut down because of all the online shopping that goes on. He says lower your prices and I'll buy here. I told him, again with a smile, that if we did that we'd shut down very quickly. He doesn't get it.
Those who do shop at the shop I instruct for get other deals, such as minor repairs for free, we'll sneak them a little air every so often and of course we'll discount activities and specialties.
This is not an offer, just an observation of what I'm seeing going on with some dive shops with certain brands.