BrianS
Contributor
^^^^ agree
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This is not necessarily a "defect". In fact it is very likely not a defect. Regulators are like Guitars, they need a "set up" by a competent technician before they are sold. And may need minor touch-up adjustments in the first few days/weeks after the sale.pants!:Let them send it back for service. You were given an item that already had a defect.
pants!:Walk into the store and demand a replacement regulator.
Let them send it back for service. You were given an item that already had a defect.
Tell them clearly that if you you're walking out with either a new regulator or your money back, which you will use to buy a regulator elsewhere.
They will give you a new one.
mattboy:Have a look at the date of this thread....betcha he either fixed it or quit diving!