SI tech drysuit silicone seal from DRIS

[gentlegrunt]

You come across as one those customers that can never be satisfied...the type that when you tell a business you won't be back they wipe the sweat from their brow with a sigh of relief.

Although LeisurePro is an online company, they advertise they have a showroom in Manhattan NY where customers can stop in to see their offerings in person. Perhaps the discounted suit you bought was tried on by multiple people in their showroom and one of them tore the neck seal...LeisurePro would not throw the suit in the garbage, they would replace the seal...they would not sell a suit like that at full price so they discount it....perhaps that was also the last one in that size. You got a discount price on a new suit with a professionally replaced seal and you scoffed at it and sent it back....then your wife had problems with the suit you finally bought and kept....but it is your LDS's fault that the neck seal did not fit her correctly and her suit leaked, not once but 8 times before you purchased a new seal, and you were not satisfied with that purchase either. SMH.

Another thing...listed on the "about" page of the LeisurePro website...it states "Leisure Pro buyers travel the world to find the best products at the lowest prices possible." Perhaps they got were able to get a good deal on the D6 model from a European distributor or MAYBE you are just wrong about the D6 not being offered in the US....Here is a link to Waterproof's 2018 catalog from their US website:

2018 WATERPROOF USA CATALOG (English)

While the US website itself is not showing the D6 lite, the catalog listed on the US site lists it among the current products they offer. Waterproof is a Swedish company, perhaps that is why the tags on it didn't meet your expectations. If you had knowledge or believed that Waterproof did not market the D6 in the US then why did you buy it in the first place?

#customers who are never satisfied.
#nightmare customers.
#unrealistic expectations.

-Z

It not that D6 doesn't market in the US. It is that specific suit should not be sale in the US market. And thanks for your education, I owned two waterproof suits and I know it is a Swedish company.

 

[Lorenzoid]

It's no secret that Leisure Pro has been known to sell some goods purchased from sources other than the manufacturer or a manufacturer's authorized US distributor. There are numerous discussions on SB and elsewhere that can be found with a search of "leisurepro gray market." The consensus seems to be that LP offers such a good in-house warranty and customer service that it shouldn't matter to the consumer from what source LP bought the item.

The information may be out-of-date, but just for general reference here are some old discussions:

{Gray Market vs Leisure Pro}

The great big, all-inclusive Leisure Pro note

The Gear Gray Market: Undercurrent 10/1998