Service Tech Liability

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I think part of it is an age/hearing thing. The older the tech, the less likely they will hear a reg leaking. Unless they do a bubble check. Like they are supposed to...:D

Best use for those 6cuft bottles is slapping a reg on one and dunking it in a 5 gallon bucket. Sure beats trying to hold an 80 upside down over the bucket and try to see where the leak is comming from!

I think that using a 6 cuft bottle like that is a great idea.
 
My basic leak check does not require hearing (good thing), water, or soap. I pressurized the regs and then turn the tank off and see that the system holds pressure. Sometimes have to wiggle the tank connection a bit to stop an initial leak. If it holds, then no leaks. When it does not, then it is off to the water.
 
Anyone here form an LLC or S Corp to defer personal liability?

Neither of these will defer personal liability for something you do. They may help in the event an agent or employee does something negligently.

Anyone here have friends fill out a waiver saying something like "you acknowledge that the equipment i touch or loan you is gauranteed to kill you, and that you refuse to sue me for any ill effects you suffer from my death bringing service or equipment" ?

It is a good idea, but not a real good way to keep friends. However, I had the fellow who bought my car write me a letter telling me he insisted that I sell him my car despite the fact we both knew it would fall apart within a block or two of my house. It lasted for more than a year and he then sold it for more than he paid.

On the flip side, are regulator repair techs under any sort of liability for NOT helping out if they suspect a problem? For example, you notice a regulator freeflowing or leaking, and say nothing, even though you are trained to repair those regulators and know that is a sign of a problem. Can you be sued for failing to step up as a professional?

The general rule in must places in the U.S. is that there would be no liability in the situation you described. Liability arises when you affirmatively undertake a duty or when you prevent someone else from doing something ("Don't worry, I've got it") or when you affirmatively put someone in harm's way or when you have a special relationship with someone (e.g. telling them their gear is ok or that you will look out for them).
 
Over here, we stand in a circle with our Nemrod daggers, wearing hooded cloaks whispering in hand signals so we can hear our regs leaking performing signum crucis as I slowly go more mental with no hesitation in putting my hand in for anything big or small ever with nothing left for the rest of time as is required.

And when I forget to turn off the tank valve until the next day or after
I call it an also a hose test, please excuse me, I must go out to the shed.
 
As noted above, there are a few different ways to accomplish a leak check.

Soapy water sprayed on the reg is probably the least reliable.

A wet test is the quickest approach, and a 6 or 13 cu ft tank makes this a lot easier.

Pressurizing the reg, then closing the valve and seeing what happens to the pressure reading on the SPG is effective.

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I often see customers come in for reg service just prior to a trip and there are some risks involved.

1. These are often the same customers who have not touched the reg since the last trip - and I have encountered divers who dunked the reg in the rinse bucket without the dust cover on the reg with the result the reg is badly corroded and I can't get all the parts needed to repair the reg in the time frame available.

2. Good bench testing and wet testing will catch 99% of the problems and catch them 99% of the time, but nothing beats a couple of test dives. Still, it is not unheard of for a reg to develop problems on the second or third dive after an annual service. In some cases this may be a slight freeflow due to a tech failing to adequately anticipate the initial seating groove that forms in a low pressure seat (something that just requires a simple 2 minute adjustment). Much more rarely, it could be a more serious issue related to the failure of a new/defective seat or part. From time to time manufacturers have QA or design errors and those are often detected when problems occur in the field.

3. Qualified techs vary in their skill levels, both over all and with specific regs. Experience is the best teacher, but unfortunately from time to time that experience is gained through failures. I have had one serious failure on a reg I serviced and that occurred a few years ago with a 1970's vintage R109 second stage. Over the 30 year life of the reg, the arms on on the lever had gotten weak, allowing the tabs to slip off the poppet. It bench tested well and wet tested properly, but failed about 40 minutes into the first dive the customer did with it. I had serviced hundreds of them to that point in time and never encountered that issue before - or since, yet it is still something I check for on the regs I service.

4. Mecahnical parts also tend to get comfortable in their orientation to one another, and some problems related to excessive wear can be aggravated by a rebuild. As a non-scuba example, the majority of aircraft engine and airframe issues I experienced all occurred just after the aircraft came out of maintenence, due to either errors or omissions in the maintence or due to new parts not properly breaking in during the first few hours after an overhaul, etc.

5. Customer preferences come into play as well. If you want peak performance in terms of inhalation effort on your second stage, that tuning is a bit more sensitive and may result in a slight freeflow as the seat breaks in. If you mail me the reg for service or if you are are going on a trip, the best you are going to get in terms of performance is smack in the middle of the (now very common CE detuned) factory specs. It protects me from a customer complaining about a leaking reg and it prevents you from having to have adjustments made to the reg on a trip.

All of the above argue for having your reg serviced at the end of the a trip, or at least far enough in advance that you'll be able to do a couple warm up dives with it before taking your next major trip.

If a diver comes in and wants a reg serviced prior to a trip, provided the service interval has not been excessive and the reg is otherwise clean and working fine, I will offer to bench test it for free and then have him come back in to get it serviced after the trip.
 
I have had one serious failure on a reg I serviced and that occurred a few years ago with a 1970's vintage R109 second stage. Over the 30 year life of the reg, the arms on on the lever had gotten weak, allowing the tabs to slip off the poppet. It bench tested well and wet tested properly, but failed about 40 minutes into the first dive the customer did with it. I had serviced hundreds of them to that point in time and never encountered that issue before - or since, yet it is still something I check for on the regs I service.

I assume that this customer is still alive, correct? Yet another example of how regulator failure does not cause death.

Because regulators are mechanical devices, at some point there will be failure in use, regardless of the qualifications of the tech involved. This is precisely why we train as divers, so that regulator failure is a nuisance, not a mortal threat. Yet, dive "professionals" and merchants persist in propagating the nonsense that your life depends on your regulator; usually with the implication that the more expensive and/or more frequently serviced a regulator is, the safer the customer is.

Regarding this particular lever problem, and considering the lengthy thread about 109/G250 lever types and poppet compatibility, it does raise the question that lever replacement might be an appropriate step when restoring/upgrading 109s, even in cases where there is not an obvious problem with an old lever.
 
I have had one serious failure on a reg I serviced and that occurred a few years ago with a 1970's vintage R109 second stage. Over the 30 year life of the reg, the arms on on the lever had gotten weak, allowing the tabs to slip off the poppet. It bench tested well and wet tested properly, but failed about 40 minutes into the first dive the customer did with it. I had serviced hundreds of them to that point in time and never encountered that issue before - or since, yet it is still something I check for on the regs I service.

What were the visible symptoms revealed by inspection of this interesting failure?
 
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