Ningaloo,
this is a great approach to customer service.
Sladerer, it was, probably, a batch of faulty housings. We ended up with one flooded and two good cameras and think that all three housings were faulty. I cannot sell it on Ebay because I will have to state the problem and anyway, by now we spent more money than if we bought Sea and Sea. After DC600 we really thought that DC800 is a godsend. Now even if we return camera to a distributor what we will end up with - new faulty one? So that is why we stopped bothering Sealife and distributors, just use our dive knife to gently extract stuck buttons. What I would like to state here is that the quality of our pictures is amazing when zoom button works, we used other cameras in the same price range or even more expensive and Sealife cameras are absolutely great. If it was not for these terribly upsetting problems with housings by now we would be thinking where to get money for the DC1000.
this is a great approach to customer service.
Sladerer, it was, probably, a batch of faulty housings. We ended up with one flooded and two good cameras and think that all three housings were faulty. I cannot sell it on Ebay because I will have to state the problem and anyway, by now we spent more money than if we bought Sea and Sea. After DC600 we really thought that DC800 is a godsend. Now even if we return camera to a distributor what we will end up with - new faulty one? So that is why we stopped bothering Sealife and distributors, just use our dive knife to gently extract stuck buttons. What I would like to state here is that the quality of our pictures is amazing when zoom button works, we used other cameras in the same price range or even more expensive and Sealife cameras are absolutely great. If it was not for these terribly upsetting problems with housings by now we would be thinking where to get money for the DC1000.
