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Discussion in 'Shearwater Research' started by lowflyer, Mar 12, 2017.

  1. Kenkel79

    Kenkel79 Garibaldi

    # of Dives: 25 - 49
    Location: Nebraska
    That is awesome customer service!!
    Dive Cochran likes this.
  2. divezonescuba

    divezonescuba ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 1,000 - 2,499
    Location: Houston, Texas
    Here's yet another example of great Shearwater customer service.

    After major deliberation, we applied for a dealership at DEMA. When we placed our opening order, the Perdix AI's were already back ordered. When it looked like they would not be in stock in time for my TEC courses in Bonaire, Shearwater loaned me a non-AI Perdix for my training.

    To top it off, I actually received the opening shipment the afternoon before I left as Shearwater ships overnight to their us dealers through a special arrangement with ups. They are the only manufacturer that I am aware of that does that.

    The Perdix worked so well during the courses that getting the dealership would have been an easy decision, if I had actually known how well they worked, to start with.
    Last edited: Mar 21, 2017
  3. RayfromTX

    RayfromTX Student Of Gas Mixology Staff Member ScubaBoard Sponsor

    # of Dives: 200 - 499
    Location: Hill Country of Central TX
    It feels like the best money we've spent on Scuba and we are a long way from utilizing the capacity of the Perdix.
    Dive Cochran and RainPilot like this.
  4. lv2dive

    lv2dive Formerly known as KatePNAtl Staff Member ScubaBoard Supporter

    # of Dives: I'm a Fish!
    Location: Lake City, FL
    I can understand new divers getting into diving not wanting to spend the kind of money required for a SW so I do recommend a puck (Oceanic or otherwise) in the $159-200 range every once in while. Other than that, I can't see any reason to get anything other than a SW. I've owned several - the first I bought was a Petrel from when the first dive shop in N FL started carrying SW. Since then I've owned SW products on three rebreathers - all four have behaved flawlessly but I have no doubt if they didn't I would be taken care of by the legendary customer service. I can't imagine buying any other computer, ever.
    Dive Cochran and RainPilot like this.
  5. undrwater

    undrwater Solo Diver

    # of Dives: 200 - 499
    Location: Cerritos, CA
    What a great commercial! :)
  6. lv2dive

    lv2dive Formerly known as KatePNAtl Staff Member ScubaBoard Supporter

    # of Dives: I'm a Fish!
    Location: Lake City, FL
    Honestly I do not think there is a more loved dive company - they deserve the commercial.

    The only other company that comes close is Light Monkey (which is certainly hard to do as a light manufacturer!). They have an army of satisfied customers out there.

    Dive Cochran and undrwater like this.
  7. wetb4igetinthewater

    wetb4igetinthewater Instructor ScubaBoard Supporter

    # of Dives: 500 - 999
    Location: Seattle
    Now that Shearwater has AI, the price of competition for recreational dive computers with AI is about the same. If someone wants AI, why would they buy anything but Shearwater?

    I have said this before, but I think all other dive computer manufacturers need to look at how easy Shearwater's UI is to navigate. You don't need a manual (though reading it is a good idea). That company really worked hard to have a straight forward interface, great feature set for tec diving, and great battery life (which is a hard problem to tackle).
    Dive Cochran, lv2dive and Newdiv like this.
  8. RainPilot

    RainPilot OC/CCR Instructor Trainer Staff Member ScubaBoard Supporter

    # of Dives: I just don't log dives
    Location: UAE
    Designed and built by a diver for himself, who dives his own equipment. Makes a huge difference.
    Dive Cochran likes this.
  9. cipherbreak

    cipherbreak Nassau Grouper

    I think it is ridiculous not to buy a Shearwater computer. At the end of the day, the resale value is so good that it is a low risk purchase and if you decide to keep it, you are diving the best line of computers out there.
    Dive Cochran likes this.
  10. Neilwood

    Neilwood Loggerhead Turtle

    # of Dives: 50 - 99
    Location: Scotland
    Only got three dives on mine so far but loving it. The screen is so damn clear which in UK waters is a huge boon. Already found I can navigate the menus and find what I need pretty quickly and easily underwater.

    To the person that posted about the straps - I know the feeling. They were just too bulky for my liking. I ended up going for 2 independent loops of bungee cord as opposed to the tubing (one each side) with a fisherman's knot (which makes it adjustable). If one snags or breaks, I always carry spare bungee so can replace it in under 5 minutes between dives.
    flymolo likes this.

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