I agree it's good to avoid AA through San Juan - last time all of our bags arrrived home at different times days later, covered in animal hair and one had a new tag implying it had been to Norway in the interim, though I found that hard to believe.
But they can be just as screwed up through Miami. Unfortunately there's enough places they're the only major airline or the only one with a decent routing from here that they're hard for me to avoid.
My bag looked like it had been part of the Normandy invasion of 1944 by the time it got home. Someone had wrapped it in duct tape. The bag was trashed and so were the things inside. Somewhere along the way it had sat out in the rain, or gotten wet somehow. It wasn't a pretty sight. I will never, ever fly AA again. almtree: Bob