pjones
Contributor
I just wanted clarify some points regarding the Parts For Life program.
It is my understanding that the parts for life program covers the cost of the rebuild kits (excluding labour) if the regulator is maintained on a yearly schedule.
My first question that I can't seem to get a straight answer on is the outcome of when a service is missed. It was my understanding that if a year or more elapsed without a service, on the following service parts would not be covered. If the reg is serviced on schedule again following the last (uncovered) service than parts would then be paid for and covered by the PFL warranty again as per normal because it is again within the yearly service schedual. Is this true or is the PFL warranty void after the first missed service?
My second question regards the actual service itself. Are the regs internals replaced each service or are they replaced on a bi-yearly cycle with a visual and cleaning preformed on an alternating bi-yearly schedule therefor fulfilling the yearly maintenance plan.
Thanks for any information you can use to lighten these grey areas of mine.
PJones
It is my understanding that the parts for life program covers the cost of the rebuild kits (excluding labour) if the regulator is maintained on a yearly schedule.
My first question that I can't seem to get a straight answer on is the outcome of when a service is missed. It was my understanding that if a year or more elapsed without a service, on the following service parts would not be covered. If the reg is serviced on schedule again following the last (uncovered) service than parts would then be paid for and covered by the PFL warranty again as per normal because it is again within the yearly service schedual. Is this true or is the PFL warranty void after the first missed service?
My second question regards the actual service itself. Are the regs internals replaced each service or are they replaced on a bi-yearly cycle with a visual and cleaning preformed on an alternating bi-yearly schedule therefor fulfilling the yearly maintenance plan.
Thanks for any information you can use to lighten these grey areas of mine.
PJones