Rabbitt Tool - Positive Results

[blackfin]

I posted about 2 weeks ago on the yahoo forum that one of my batteries was not taking a charge, and then a day later it would. I ended up sending it into Rabbitt per the good reports of a couple of other X-ers who had done so with good results. Well, they didn't fix it for free, but it did only take them a week after receiving it to have it back in the mail on it's way home. I guess they put a new "therister" in, whatever that is and put a new cover on it. It cost me around $50.00 for the repair, so I am pretty happy about the whole situation. So at this point I give Rabbitt a A+ for work and quick turn around time.

Joe

 

[cool_hardware52]

I posted about 2 weeks ago on the yahoo forum that one of my batteries was not taking a charge, and then a day later it would. I ended up sending it into Rabbitt per the good reports of a couple of other X-ers who had done so with good results. Well, they didn't fix it for free, but it did only take them a week after receiving it to have it back in the mail on it's way home. I guess they put a new "therister" in, whatever that is and put a new cover on it. It cost me around $50.00 for the repair, so I am pretty happy about the whole situation. So at this point I give Rabbitt a A+ for work and quick turn around time.

Joe

Most likely they replace the "thermistor". A thermistor is a special type of resistor that has a larger than typical change in resistance with respect to the change in temperature. Thermistors are often used in battery packs as a means of temperature feed back. The thermistor is wired between the "white" lead and ground.

If the charger does not "see" a resistance across the thermistor that is within a specific range it won't initiate the charge.

Glad to hear you got your problem solves in a timely manner. My experiences with Rabbit have been positive also.

Tobin

 

[dsteding]

Glad that worked out for you Joe-$50 is a small price to pay to keep those batteries working . . .

Good to know that Rabbit Tool stands behind their products. Makes spending the money on those batteries (I have two now) much easier.

 

[ben.mcgeever]

Im glad it all worked out. I have personaly always enjoyed working with them.

 

[The Chairman]

Please post their contact info!

 

[ben.mcgeever]

Please post their contact info!

Here ya go...


Rabbit Tool West
130N Sherman Av.
Corona, CA 92882
Tel: 951 898 3718

 

[blackfin]

Here is the email address of Linda Conigilio that I corresponded with in regards to the battery. Looks like Ben gave you the rest of the info.

rabbittoolwest@yahoo.com

 

[JeffG]

Well, I hope to have some luck with them. I have two batteries in with them.