Im not sure if there is anything that I can say that will make any difference to the anti LDS people that are on this board. I'm also not sure whether or not I should have just PM'd the original poster, rather than making this public. Unfortunately the accusations and inaccurate conclusions made in this thread may have cost us a customer and who up until now we had a good relationship with (That has already included a free weekend rental for two) and who we liked and appreciated having in the store.
Here are the facts:
The poster that originated this thread was not our student. She has never been in the store to discuss the mentioned purchase. She took the class with an independent instructor who has a relationship with the store. This instructor asked me to put together some packages that he could give out to his students.
Because this instructor teaches a fairly inexpensive YMCA class and has a lot of college students in his programs. I started with a rock bottom priced package with Mares, Bare and Oceanic equipment that was around $1400 again with Tanks, weights, Bare wetsuit, regulator, Octo, gauges and BC. I had a mid priced package that was still under $2000 and then just to round things out I picked some of the most of the expensive equipment in the store and made the discussed package.
In all reality the poster would not have ended up with a Pinnacle Extreme suit because they are not yet available in womens sizes. Instead we would have spent the time to get her into the right suit, she would have been free to take it out diving to make sure it worked not only in store but in the water.
There were also many generalities made in the proceeding posts. One poster came out with his own package. Not only did he leave out one tank (I dont know why anybody would buy one tank, which is why we include two) but he made assumption about what equipment should cost. I have never understood this way of thinking. What should a car cost, what should a house cost it is all subject to a persons budget. In addition most of you have rounded up the prices of the Pinnacle up to $800 and the Atomic to $1000 to further your point hat we are overcharging people. In the 10 year I have been selling dive equipment I have never steered anybody who was on a budget into equipment that was more than they wanted to spend. I will be the first person to tell someone that for normal recreational diving just about any regulator will be safe, and comfortable. At the same time if someone comes off the street and tells me they want the best regulator that we carry and money is not a factor, I not going to talk them out of a T2.
I really like a lot of the discussion that is on this board and will admit I am on here daily. I think its a good place to go for people in the industry to get a feeling for the pulse of the dive community. I have even tried to convince more the manufacturers to come on and answer questions.
I just do not understand the automatic assumption people make that every dive shop is trying to screw over customers. Like Ive said in multiple posts on here, we are out diving with our customers on a regular basis and I couldnt do this if I had over charged them or was dishonest or sold them gear that was not appropriate.
As far as people asking about dry suits, if thats what the poster wants we can certainly accommodate them. I wouldnt necessarily steer them that way because they literally just got certified and have not done a single dive on their own yet, but if thats what they want we can certainly accommodate them at a good price.
Please next time get all the facts before you jump to conclusions.
Paul