Problem with Princeton Tec Shockwave LED - help needed

[RussR]

Hi,

I just bought a new Princeton TEC Shockwave LED from ScubaToys. It worked fine out of the box.

I packed it in my gear bag with the batteries in it for my trip to Cozumel, but ended up forgeting it at the hotel on the one night dive I did so it has never been underwater.

For the trip home I decided to take the batteries out for travel as is recomended.

When I got home I put the batteries back in but it will not turn on. I bought new batteries and still nothing?

Does anyone know of something I may be missing or doing wrong? It came with Batteries in it so originally I only removed a piece of cardboard and retightened the cap.

If no one knows I will contact ScubaToys and/or Princeton Tec next, but I get the feeling there is something I am not doing right....

Thanks

 

[D_B]

Just a thought: make sure that your putting the batteries in correct direction, on the correct side
http://www.leisurepro.com/ProductImage/PTCSWL.html?PopUp=1

 

[RussR]

Thanks - I thought of that and have tried different configurations - The labels are pretty clear as to which way they should go - Three sets positive down and one set positive up

Maybe the lamp was somehow damaged during travel - I dont want to take it apart and void any warranty I might have.......

 

[D_B]

3 sets positive down, and 1 set positive up ... is an unusual configuration ... does it by chance look like the linK ? .. anyway, you have the battery lable, so I'm just throwing ideas

ScubaToys will stand behind there stuff and you will have no trouble with them, give them a call

 

[spectrum]

I know that mine flipped on one time in my gear bag. I found it a little while latter and was surprised by the heat. If yousr was swaddled when it went the distance in the hotel room it may have fried itself. Apparently water cooling is a part of the design.

Pete

 

[Charlie99]

If you can take off the light head and there is any doubt about the battery configuration a simple test is to measure the voltage with a voltmeter. With 8 cells the voltage should be about 12V. If somehow you have 2 cells reversed, the voltage will be around 6V.

 

[Charlie99]

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[RussR]

3 sets positive down, and 1 set positive up ... is an unusual configuration ... does it by chance look like the linK ? .. anyway, you have the battery lable, so I'm just throwing ideas

I spoke with Scuba Toys and they told me the battery labels on some of the lights are wrong. So after trying a few other configurations I got the light to work !

Problem solved

 

[spectrum]

I'm happy to hear it was that simple.

It does make me wonder how something so fundamental could get messed up.

Pete