Pinnacle is Back

[drdaddy]

I hope before they "return" they correct their quality issues. I have had a suit replaced and then subsequently repaired twice for bad zippers (once failed during a class I was assisting and once in the Galapagos). I know an instructor and a good dive buddy who's Kodiacs had the zippers go (one just yesterday- cost him $125 for a charter he couldn't dive), and both were the "new style" zippers. I love the warmth and fit and but blown zippers are a problem that should not exist.

This is not a Zeagle issue, and existed before the merge. The suit they replaced for me, when it came in, was the same size designation as the one I sent back, yet did not fit. I had to go up a size- seems that the two factories they use do not use the same size patterns.

Again, I love the suit for fit and function, but obviously corners were being cut to the detriment of the brand.

I am hoping that Pinnacle is reading this.

I am not a great defender of Pinnacle - it's just that their hooded vest is great, and a farmer john 7mm is the best fitting wetsuit that I've ever tried on/owned. And I have 3 other farmer john 7mm wetsuits to compare it to.

I don't know what it is, but the Pinnacle is even better than my old O'Neil that I still rip up on the Jetties (the suit is probably getting a bit stiff and my LDS is getting tired of/teasing about all the patches).

I fully believe you about the zipper problems you have had - it's not the first time I have heard this.

Pinnacle - are you listening to your scuba diving/ScubaBoard customers?

"Again, I love the suit for fit and function, but obviously corners were being cut to the detriment of the brand." ​

Pinnacle - where is your quality control? Fix these issues!!!