I was having problems with mine also. The first problem was that the software kept telling me that "Flashplayer 8.5 is required for installation", nevermind that I had flash 10.0.xxx installed. I had to "explore" the disk and manually copy the software to my desktop.
Then, it was getting incomplete downloads also. I wish I could tell you exactly what I did to resolve the issue but I can't remember. I think I just kept trying to download it from the DC until it finally got it all. One thing I learned is that if I have the sampling rate at 2 seconds, it makes a HUGE file to download, esp. after 2 or 3 dives. I think I have mine at 15 or 30 seconds now.
Anyway, yeah, not real happy all in all. The computer is great (vt pro), software sucks.
Darin
Then, it was getting incomplete downloads also. I wish I could tell you exactly what I did to resolve the issue but I can't remember. I think I just kept trying to download it from the DC until it finally got it all. One thing I learned is that if I have the sampling rate at 2 seconds, it makes a HUGE file to download, esp. after 2 or 3 dives. I think I have mine at 15 or 30 seconds now.
Anyway, yeah, not real happy all in all. The computer is great (vt pro), software sucks.
Darin