Nitek Duo Problems

[mstroeck]

Much to my shock, I just killed my brand new Dive Rite Nitek Duo by dropping it onto a carpet from the height of 50 centimeters! I'm positive on this, the display is completely gone. I tried replacing the battery as well as pressing and holding reset, etc to no avail.

I am going to send it back to the shop where I bought it and will keep you posted.

 

[gfac]

Much to my shock, I just killed my brand new Dive Rite Nitek Duo by dropping it onto a carpet from the height of 50 centimeters! I'm positive on this, the display is completely gone. I tried replacing the battery as well as pressing and holding reset, etc to no avail.

I am going to send it back to the shop where I bought it and will keep you posted.

That is strange considering some of the inadvertent banging around these things can get. I imagine you'll be provided with a replacement but it will be interesting to know the shop's diagnosis.
gfac

 

[mstroeck]

The shop just wrote me back, they say the computer "had a faulty curcuit board" and a new one will arrive tomorrow or the day after by UPS.

I'm very impressed with their customer service department. If you live in Europe, don't hesitate to buy at www.submariner.de

 

[gfac]

The shop just wrote me back, they say the computer "had a faulty curcuit board" and a new one will arrive tomorrow or the day after by UPS.

I'm very impressed with their customer service department. If you live in Europe, don't hesitate to buy at www.submariner.de

Good service does matter, and thanks for reporting back. I've got a nitek duo also, I'd like to know it is made hardy enough to take a bumping here or there (unintentional of course).

I'm curious if you'd dove with it at all before its fall -- had it functioned ok during the dive?
gfac

 

[mstroeck]

Sorry, all the dive time the computer got before breaking were 5 minutes in the bath-tub last week So no, I can't comment on it's suitability for any kind of diving yet. I will do a lot of diving with it in the near future, so I will probably post about it in a few weeks.

Cheers,
Michael