The discussion that I posted was sparked by a series of discussions this last week or so, on the quality of training in general, and the overall effect of the internet on the LDS. The words were not mine, but simply my understanding of what my friend and mentor was saying about his experiences.
My impression was that the agency in question had promoted the online classroom packages to their LDS reps, as something the lds would actually handle, meeting students, and following their progress, while also having a chance to market their services and gear, but in reality what they have been getting are "students" who have done everything online, and never once set foot inside an LDS till they show up for their tests, and pool work. I think the anger against the online class room has a lot deeper roots than just the online classes, themselves, going more into the very survival of the local LDS's in many regions in a struggling economy. Especially in areas where diving is extremely seasonal, simply testing and even teaching is not going to pay to keep the lights on.
Even after 40+years, running the shop and teaching, his profession is still a hard business to survive in, let alone prosper. I have heard various versions of his complaints from other shop owners before, and I was trying to add his words to this discussion.