Doug Krause
Contributor
Doug:
I got my replacement OC1 a week before Cozumel trip. But unfortunately, the replacement OC1 still shows the lowest temperature as 00 in log for first dive in a sequence. Attached are the pictures. Dive 1 is the first dive at Cozumel, then Dive 2 and Dive 3 were recorded for a PADI speciality class I took after a day of rest.
My dealer already called Oceanic and Oceanic is going to send another replacement. While I am very grateful to know Oceanic really stands behind their products, I am also wondering if the problem will be fixed on second replacement or not.
Did Oceanic tech department found out what is wrong with the first OC1 I sent back? Or could it be my user error? I did not change any settings on replacement OC1 and the only thing I can think of is since the wet activation is on, I did not manually turn to dive mode before jumping into water. My Pro Plus 2 is setup and used in the same way but it displays lowest temperature of first dive fine.
While this is not a big problem, it is nice to see it got fixed.
Thanks.
We've been evaluating your first unit - and I've passed on this post and your images... I understand that when first received, we confirmed the 00 reading on your watch, then took it on a chamber dive, where we found that the unit was recording accurate temp on the first dive... I'm waiting to hear back from engineering - if you'd like another replacement, we'd be happy to do so... but until we better understand what's happening, I can't guarantee that you won't trigger this again. If you don't mind - would you PM your contact info - our guys may want to get a little more information from you, and email or phone may be easier for them.