Nekton Belize a big disappointment

[Nesher]

Not the report I would like to see two days before we leave for the same trip. I just talked to Nekton and was promised that we can expect a great trip. Considering their reputation, I expect any issues will have been resolved well before we get there.

Check back here or on my web site, I will be posting photos and a trip report.

That is not the type of report I want to hear right now. I just placed a deposit on the 15 - 22 Dec 07 itinerary with a considerable airline ticket price to go with it for Belize.

I can't wait to hear the report from NC Diver upon their return to see if things have indeed changed.

I thought the viz would be much better than an average of 40 ft. That's just slightly better than our local conditions here in my area. I was hoping to escape poor diving conditions by going to Belize this December.

BTW - did anyone notice that Ryan, in addition to Pam are no longer working in the front office? I am a little concerned about what might be occuring w/ Nekton. I understand turn over and staffing attrition rates.

However those front office guys really sold this company to me and I hate to see them leave. For me these were the customer service gurus.

I asked the other day where Capt Nelson might possibly be during the dates I have available.

The answer I received was "the front office has no knowledge of where Capt. Nelson will be. Here is his e-mail address, e-mail him and ask him yourself."

I found that answer less than satisfactory and competely unacceptable. In the past if I asked that question, there might have been an attempt to give me a proper answer from either Pam or Ryan.

I hate second guessing myself and wondering if I made a mistake. The good thing about this is NC Diver leaves in a couple of days and the report will be up for us to see.

If it's less than satisfactory then I'll have to make an immediate change.

 

[robint]

Nesher, I wouldn't get too stressed out just yet. It sounds like that trip just got started off wrong with Belize gov't officials and went down hill from there. I wouldn't blame the crew or capt quite yet. Capt Ephey was the Nekton Pilot captain when we were on our trip and he was awesome. In fact, the entire crew was great even the new guy who decided he hated it (too much work for him) and his first week there was his last (he quit). My hubby and I have been diving awhile and never had a perfect trip anywhere, there are always glitches on some level, so lets not panic yet.

 

[cowdog77]

Agreed, our Belize trip last January was fantastic....wish I was headed there again this year.

 

[lemurs2]

Nesher: We had the engineer from the Rorqual, Greg, on our boat, taking a vacation, and he said that Nelson is still with Nekton and that Tucker was just promoted to Capt. Hopefully that didn't change, but maybe there is something going on if they told you to contact him yourself. Our experience on the Rorqual was the best and that is why we booked Belize so hopefully it was a glitch. I bet diving conditions will be better since we were just coming out of hurricane season.
No, I haven't heard anything from Nekton yet but I just filed the complaint yesterday.

 

[aby-shark]

Maybe you should get your facts straight before writing your total load of lies ! We were on that cruise and had an awesome,fantastic trip !!
Sounds like sour grapes to me!

 

[lemurs2]

Maybe you should get your facts straight before writing your total load of lies ! We were on that cruise and had an awesome,fantastic trip !!
Sounds like sour grapes to me!

If you were on the same time I was on, the Pilot Oct 20-27 in Belize, then let me know who you are plus you can email privately if you wish to discuss what "lies" I posted. I have no reason to lie. I WISH what I said didn't happen because as I said in my report we only booked on the Nekton Belize because we had such a great time on the Rorqual in the Caymans. We can't afford diving trips all the time so when we do spend our hard earned money then yes we expect the same level of excellant service we had before on the Rorqual

 

[mike_s]

Maybe you should get your facts straight before writing your total load of lies ! We were on that cruise and had an awesome,fantastic trip !!
Sounds like sour grapes to me!

hmmm... I don't have a dog in this fight....

but I noticed this above poster joined today, this is their first post, and they are here to attack someone else for a trip report.

Seems like to me that this is a 'sock puppet' account for someone who doesn't have the balls to speak for themself.

anyone else notice this?

 

[Footslogger]

We've done the Belize itinerary with Nekton twice and both times were fantastic.

Sorry to hear that your experiece was otherwise.

 

[lemurs2]

yes, I have to agree with you that is why I said they could email me privately to discuss this if they wish

 

[DeputyDan]

I have pondered the OP overnight and it sounds to me like the gov't hacks were looking to get a little payoff under the table and when it was not forthcoming the squeeze play was to delay the departure time.

Just a thought that I would bet lunch is close to the truth.