Just a quick clarification on the refund issue. I've had a few people ask me how much I got back, and why I didn't ask for the whole amount back. What I asked for, and received from the booking agent within minutes of asking, was the cost of my husband's second day - the one he didn't go on - which was $170. I did not ask for more, and do not feel I should have. Hey, I did all four of MY dives! Yes, I got bum gear, and a good scare to boot, but I did the dives.
Some of my friends feel I should have asked for at least a partial refund for my dives as well, due to the defective equipment - I certainly didn't get what I paid for! And that's true, I didn't. Perhaps there's some justification for asking for more. But I'm not going to. Main reason? Because I wanted to post my account in here, and call out the dive op for their bad gear and sloppy practices. If I was to ask for more of a refund, that would call into question the integrity of my story. This dive op is putting divers at risk, and I would rather put out a warning to the dive community than get back a little money.