Leisure Pro

[DiveGolfSki]

All the pros and cons of buying from LP vs an authorized dealer has been discussed so far. However, once the warranty runs out (e.g. Suunto's is good for 2 years) and the computer hasn't required warranty service during that time, should it matter where you bought it? Is post-warranty service still subject to the "authorized dealer" argument?

 

[Marlinspike]

I would buy from an LDS I trust. I dive too often and have too much gear to be dealing with mailing stuff to Leisurepro or anyone else every time I need something done.

~Marlinspike

 

[Cacia]

I remind myself, I have never used a warranty, except maybe on a car. I buy things from LP. Ask them about it, write the person's name and what they say on your paperwork.

 

[Web Monkey]

All the pros and cons of buying from LP vs an authorized dealer has been discussed so far. However, once the warranty runs out (e.g. Suunto's is good for 2 years) and the computer hasn't required warranty service during that time, should it matter where you bought it? Is post-warranty service still subject to the "authorized dealer" argument?

Depends how long the warranty is.

Uwatec SmartComs come with free batteries for life, so in that case, it does matter.

Terry

 

[WaterWayne]

...(LP) they also own Adorama, best prices on camera stuff, fo sure...barking at me...part of the experience.

Ah, that explains a lot. I've dealt with Adorama and have gotten unmatchable deals from them in multiple thousands of bucks of purchases. They've always been honest and accurate. My gear has not been gray market -- (unused) warranties have always been (apparently) valid, all documentation in order, etc. But Adorama finally realized that the faster and more abruptly they talk, the slower and more courteously I'm going to talk. Must have driven them nuts. That's when they apparently dragged out a "Customer Service 101" job aid and have made a point of wishing me a nice day. For them, it seems the equivalent of a bear hug over the phone.

OTOH, if you ever have the pleasure of dealing with Scubapro's Larry in person, as I did a couple of weeks ago in a compact yet thorough lesson in underwater photography, you'll enjoy a thoroughly knowledgeable yet down-to-earth, non-sales approach. My buying decision was clinched right there and then, no further research needed.

 

[ProfessorAronnax]

Ohhhh, that's what Adorama is

 

[cal776]

I'm a happy Lesiure Pro customer. I got a great price on my Suuto Vyper, which has performed flawlessly. I would, of course, prefer the manufacturer's warranty, but Leisure Pro's own warranty appears to be a decent substitute.

For non-mechanical gear, I would be even less reluctant to buy from Leisure Pro.

 

[nyprrthd]

which computers - Suunto, I'm guessing? You can download PDFs of any of their manuals in whatever language. Look in the Download Center under Customer Service on suunto.com.

That's what I told him to do. Great minds think alike!

 

[scuba66]

ever wonder why liesure pro is out of stock on items ? maybe its because they have the best prices . they sell out quickly.
i have never had a problem with anything i have brought from them. and the shipping was on time. i buy oceanic computers becuase they have a good rerplacement plan after the original warranty has run out.

 

[DiveGolfSki]

Depends how long the warranty is.

Uwatec SmartComs come with free batteries for life, so in that case, it does matter.

Terry

So outside of ScubaPro, the others don't have a "batteries for life" clause (e.g. Suunto). In those cases, it doesn't matter?