drrich2
Contributor
...and folks refusing to take responsibility for the products and services they put out into the market.
Problem is that 'responsibility' is subject to being defined after-the-fact by lawyers, juries and regulatory agencies, who are not always bound by realistic practicality or true justice. Just how far a boat operator has to go to mitigate risk is far from universally accepted, so boat op.s under the thumb of insurance companies protecting their own interests have to act on what someone might decide.
I think the 'taxi' descriptor has been misinterpreted. Anyone with good sense will act to minimize his potential liability regardless of how passionately committed to customer safety he is. But in diving, the 'taxi' term means something else.
Take a live-aboard trip on an Aggressor boat in the Caribbean, and staff in uniforms do things like make your bed during the day while you're out diving, etc..., you might even get a complimentary chocolate on your pillow! And when you're in the water, why there's a no added charge guide you can follow around so you don't have to navigate.
The California dive scene appears to be different. I was happy with my 5-day trip on the Vision, but nobody made my bed or wore a nifty uniform and there was no included guide.