DixieDolphin
Contributor
Okay, so I'm here send some sunshine to Kissimmee Dive Center on 192. They really impressed me this week and I gotta give kudos.
I don't usually drive down there, because it's an insanely long drive from my house (well over an hour, potentially two if traffic is bad), but it's the closest dive shop to my office (only about a half hour away from there). However, this year I decided to take my gear to them to be serviced... mostly because it was close to work and I could drop it off on my lunch hour.
So, I took my reg and tanks down to them on Monday.
Well, they did fantastic work! Everything was done and ready to be picked up the very next day. They took the time to hook my reg up to a tank so I could test it in the store & give me all the details on the adjustments they made. They even managed to get the scattered green specks of corrosion off of the chrome on my MK5 (it'd been there for twenty years, I imagine!). Awesome customer service and the prices were great, too.
I gotta say, it was a huge contrast to the last year's reg service... where a dive shop (which I won't name) had my reg hostage for over a month during the middle of summer, after telling me it would only be about a week to service and were vague about why it was taking so long on the phone afterwards. I was furious! If they couldn't service my 30+ year old ScubaPro reg, why didn't they tell me that up front.. rather than make me wait a whole month without it! And when I finally did get it back, they just shoved it at me and gave me the bill. No offer to check it out in-store before leaving or anything. I wasn't pleased.
So, compared to that debacle, this experience was utterly wonderful. I just wish they were closer, because it's utterly impractical for me to make that drive very often.
Anyway, just wanted to share a glowingly positive experience from an Orlando area dive shop. You may now return to your regularly scheduled forum programming.
I don't usually drive down there, because it's an insanely long drive from my house (well over an hour, potentially two if traffic is bad), but it's the closest dive shop to my office (only about a half hour away from there). However, this year I decided to take my gear to them to be serviced... mostly because it was close to work and I could drop it off on my lunch hour.
So, I took my reg and tanks down to them on Monday.
Well, they did fantastic work! Everything was done and ready to be picked up the very next day. They took the time to hook my reg up to a tank so I could test it in the store & give me all the details on the adjustments they made. They even managed to get the scattered green specks of corrosion off of the chrome on my MK5 (it'd been there for twenty years, I imagine!). Awesome customer service and the prices were great, too.
I gotta say, it was a huge contrast to the last year's reg service... where a dive shop (which I won't name) had my reg hostage for over a month during the middle of summer, after telling me it would only be about a week to service and were vague about why it was taking so long on the phone afterwards. I was furious! If they couldn't service my 30+ year old ScubaPro reg, why didn't they tell me that up front.. rather than make me wait a whole month without it! And when I finally did get it back, they just shoved it at me and gave me the bill. No offer to check it out in-store before leaving or anything. I wasn't pleased.
So, compared to that debacle, this experience was utterly wonderful. I just wish they were closer, because it's utterly impractical for me to make that drive very often.
Anyway, just wanted to share a glowingly positive experience from an Orlando area dive shop. You may now return to your regularly scheduled forum programming.
