Based on this one situation where the facts are not fully known, you said “In a true emergency seems DAN is pretty useless”. As you have no real proof to back that up, it could be viewed as somewhat defamatory.
I’m honestly amazed at how quick some are to jump to conclusions before we know all of the facts. If it turns out that DAN did not live up to their obligations, then I’m all for sticking it to them - but we don’t know that at this point.
Hopefully, we get the follow up to sort this out so all can benefit from a better understanding how DAN membership and insurance works in a true emergency when needed… and Dan makes necessary changes if this incident does prove shortcomings in their processes.
I think it is strange that Woody talks about it for an hour and people want him to answer more questions.
Woody told us exactly what he did, but presumably people feel they need to know
WHY he did those things.
Yet, nobody is calling for DAN to answer some of the most basic questions raised in the video:
Like: do you have to fill out and complete an on-line form before any help will be provided? How does that work if you are on a boat from a sat phone?
Is it really normal to expect a delay of 24 hours or more to move somebody when they are a 45 min flight from a metropolitan region of the US?
Is it really going to take DAN 48 hours (or more) to secure oxygen for a medivac flight?
Will DAN not secure a chamber for an injured member even if the treating doctor indicates the patient has neurological problems and believes that the patient needs to be recompressed?
These are all policy issues, seems like they could be verified or refuted or clarified. Are all those real policies?
Those are some of the issues that were raised that DAN really should clear up - since they are policy issues and are not necessarily or directly related to this particular incident. They can and should answer without compromising any privacy issues.
I (actually) signed up for an AMEX Card tonight, but when it was finalized/approved, they issued me a credit limit of $1000, a lot of good that did!