Inspection of failed Zoop come back as Normal!!

[Sara101]

Hi, I am new here. Just want to see if anyone else had similar experience like mine:

I have just used the Suunto Zoop (this February). When I was at 60-70 ft, it said 100ft, when I was at close to 100 ft, it said 140 ft. It consistently gave the wrong depth for all the 4-6 dives.

After came back from the dive trip, I contacted Suunto and sent Zoop in for inspection. I just got it back yesterday with a note stating the my dive computer “passed the inspection and reacted as expected...”.

I have contacted them again and will send it back for inspection again.

I purchase Zoop 2012, changed battery 2018, zoop works fine after batter change until this February.

Just want to know if anyone else has similar experience.

 

[BoltSnap]

I'll never buy a Suunto computer again. Suunto is a camel manure company.

 

[Wookie]

Instead of sending it in, see if the LDS has a pressure pot. Many of them do. if they do, you can test it, bend it, leave it at 100 feet for hours or days.

 

[caruso]

I've read in many places that Zoops use an overconservative algorithm meaning if you follow the NDL as displayed you're going to be cutting off several minutes from your dives on a regular basis.

Instead of sending it in, see if the LDS has a pressure pot. Many of them do. if they do, you can test it, bend it, leave it at 100 feet for hours or days.

Why? He already knows it doesn't display the correct depth. It's like saying "take your umbrella which is ripped and full of holes and walk outside in a thunderstorm and see if you get wet".

 

[Pedro Burrito]

There has been a recall. SUUNTO Recall

I’ve had two fail, waiting for the last to fail and will never purchase another Suunto dive computer.

 

[Storker]

I've read in many places that Zoops use an overconservative algorithm meaning if you follow the NDL as displayed you're going to be cutting off several minutes from your dives on a regular basis.

Have you actually explored the Suunto RGBM algorithm? I have.

Unless you're doing sawtooth profiles or skipping safety stops (which the Suunto RGBM algorithm is claimed to punish you rather severely for and which isn't possible to check for with a desktop simulation tool), the Suunto RGBM algorithm isn't more conservative than the PADI RDP and noticeably more liberal for the 2nd dive than what the USN table or BSAC-88 is. In fact, for more deep-ish second dives it's actually slightly (but not particularly noticeably) more liberal than the PADI RDP. Source: several two-tank dives simulated with a Suunto RGBM simulation tool.

Don't just regurgitate hearsay, check the facts yourself.

 

[svs]

Hi, I am new here. Just want to see if anyone else had similar experience like mine:

I have just used the Suunto Zoop (this February). When I was at 60-70 ft, it said 100ft, when I was at close to 100 ft, it said 140 ft. It consistently gave the wrong depth for all the 4-6 dives.

.

How you managed to use it on 4-6 dive (if dives were to 60-100ft?). If computer added another 40ft, your dives must be very short

 

[dmaziuk]

Gotta ask, what device were you using to know you're at 60-70' when your zoop said "100"?

 

[Wookie]

I've read in many places that Zoops use an overconservative algorithm meaning if you follow the NDL as displayed you're going to be cutting off several minutes from your dives on a regular basis.



Why? He already knows it doesn't display the correct depth. It's like saying "take your umbrella which is ripped and full of holes and walk outside in a thunderstorm and see if you get wet".

Because the Suunto facility says it's fine. The OP says it isn't. But the warranty facility says it is.

Who ya gonna call?

 

[IncreaseMyT]

One of my friends loves his Suunto. Most of the ones I have seen are not good, and have seen multiple show 406ft depth reading on the surface.

I avoid them like the plague. I like Oceanic, love my Shearwater.