Halcyon Explorer 9/21watt HID failure...
- Thread starter mikeguerrero
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Peter_C
Contributor
Two of us have had "H" pressure gauges fail and both were warranted with no issues. One of my other friends had a can light fail and he only had to pay shipping. Flooding a light? Ouch!
OP
mikeguerrero
Guest
Update,
I got off the phone with Correy at Halycon. He was very attentive to my explanation of what occured. He felt my concern to the event and very nicely told me to package the unit and send it to them.
He told me it could be a number of things: o-ring on the cannister nicked, 0-ring being lubed and traps dirt or hair and even suggested the battery could have short circuited, thus causing the rupture of pressure from within forcing the 0-ring to give way.
Also mentioned they will do a full analysis of the light and let me know from there the cause. He knows I'm a Halcyon addict, I love there selection of equipment, not to mention it makes me feel good about me.
As I write this post, the light has been shipped.
I got off the phone with Correy at Halycon. He was very attentive to my explanation of what occured. He felt my concern to the event and very nicely told me to package the unit and send it to them.
He told me it could be a number of things: o-ring on the cannister nicked, 0-ring being lubed and traps dirt or hair and even suggested the battery could have short circuited, thus causing the rupture of pressure from within forcing the 0-ring to give way.
Also mentioned they will do a full analysis of the light and let me know from there the cause. He knows I'm a Halcyon addict, I love there selection of equipment, not to mention it makes me feel good about me.
As I write this post, the light has been shipped.
Last edited:
Good luck Mike!
Mike,
Out of curiosity how did you treat your o-ring? I know personally I clean and re silicone the o-ring after each time I open the canister. You have to pay special attention to sand and salt crystals depending on how long/well you soak it. Also if you have pets you gotta look out for the pet hair, etc. Also you dont want TOO much silicone but enough to make the o-ring look wet.
If you already know all this, then never mind me. I just have to be extra cautious these days thanks to Halcyon for pushing Salvo out of business. I don't have a service department anymore
.
Out of curiosity how did you treat your o-ring? I know personally I clean and re silicone the o-ring after each time I open the canister. You have to pay special attention to sand and salt crystals depending on how long/well you soak it. Also if you have pets you gotta look out for the pet hair, etc. Also you dont want TOO much silicone but enough to make the o-ring look wet.
If you already know all this, then never mind me. I just have to be extra cautious these days thanks to Halcyon for pushing Salvo out of business. I don't have a service department anymore
.
OP
mikeguerrero
Guest
Mike,
Out of curiosity how did you treat your o-ring? I know personally I clean and re silicone the o-ring after each time I open the canister. You have to pay special attention to sand and salt crystals depending on how long/well you soak it. Also if you have pets you gotta look out for the pet hair, etc. Also you dont want TOO much silicone but enough to make the o-ring look wet.
If you already know all this, then never mind me. I just have to be extra cautious these days thanks to Halcyon for pushing Salvo out of business. I don't have a service department anymore
Brandon,
Halcyon instructions are very clear about not using silicone at all on the O-ring. You are to clean it and maintain it through simple inspection.
The use of silicone can attract dirt/fibers to break the seal. I have never used silicone as per their instructions.
MG
a22shady
Contributor
Mike,
As i said earlier I also had an Issue with one of the 2 lights I Purchased but rest assure they will do everything they can to fix the problem and make you happy. I am very pleased with there service. I also had my light back to me with in a week. Much much faster then expected
As i said earlier I also had an Issue with one of the 2 lights I Purchased but rest assure they will do everything they can to fix the problem and make you happy. I am very pleased with there service. I also had my light back to me with in a week. Much much faster then expected
Halcyon in general has a pretty good reputation for standing behind their lights, and for quick and effective service on them. I'm sure this will turn out just fine.
OP
mikeguerrero
Guest
Lynn,
So far, all has been good from Halcyon. I have worked with them in the past and they are stellar.
I can't believe this happened during my doubles class with Don, everything was videoed up to the light not working.
Don even annotates in the video, the phrase, poor primary light, when he sees me deploy the Halcyon Scout.
I was so sad, but rest assured I learned how to deploy the backup, couldn't imagine that light going out in some, deep, dark cave, oh my. :shocked2:
mobeeno
Contributor
Mike,
Check out the lights used by the Cousteau team while cave diving.
YouTube - Sipadan: tropical temptation - Sipadan : tentation tropicale.
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