Ok, I think I get the picture now. He probably was not careful during disassembly, he got cough by surprise that the part was hard to disassemble and he is trying to blame it on you.
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These comments are cracking me up. Don't be too hard on the guy yet, though. Since I couldn't tell a torque wrench from a fetzer valve I may have misstated a critical detail.
Even if the tech is a chowderhead and was wrong about details like "twice" the torque, the way he described it made it pretty clear that the part was cranked down way too hard.
I think the primary purpose for his call was to warn me that the part got some cosmetic damage from the 'heroic effort' of disassembly, and did I care and want them to order a new one. Secondarily, he wanted to scold me if I was the offending torquer.
I'll give him the benefit of the doubt since this is one of the two shops in my area that everyone recommends for this kind of service.
Also, if you look at the instructions on a torque wrench, it'll say NOT to use a torque wrench to remove fasteners due to loosing the calibration of your tool. So, if the tech is using his torque wrench to remove fasteners, he'll end up with a tool out of calibartion. There are "reverse" torque wrenches on the market, but they are rather expensive and I doubt that your LDS tech has one of these.
I think the primary purpose for his call was to warn me that the part got some cosmetic damage from the 'heroic effort' of disassembly, and did I care and want them to order a new one. Secondarily, he wanted to scold me if I was the offending torquer.
I got the reg back and whatever he said, however he said it, the part does seem to have been much too tight. The hex fitting has rounded out a bit though it is still serviceable.
Ok so let me get this straight, somebody torqued him off causing his tool to lose calibration after a "heroic effort" and he wanted to give you a spanking because he thought you were the torquer who screwed up his tool...
(I didn't get enough sleep last night)
Ber :lilbunny:
If the hex fitting is rounded, it is my guess that the wrong hex wrench was used. Oh well.
Phil Ellis
If the hex fitting is rounded, it is my guess that the wrong hex wrench was used. Oh well.
Phil Ellis