Scott,
So you are aware, one of the key reasons I bought Zeagle gear to begin with was your continued presence and support on this board. Sure, the many great reviews didn't help, but customer service does go a long way.
As far as the person who questioned my title for the thread (use of the word 'incompetence'), the word is used as it applies to their customer service. I'll clarify now to reduce future confusion in the thread. They certainly should have asked my any qualifying questions before we drove 40 miles round-trip to take the gear to them, to only have to repeat the trip a few days later with no purpose.
Thank you,
David
So you are aware, one of the key reasons I bought Zeagle gear to begin with was your continued presence and support on this board. Sure, the many great reviews didn't help, but customer service does go a long way.
As far as the person who questioned my title for the thread (use of the word 'incompetence'), the word is used as it applies to their customer service. I'll clarify now to reduce future confusion in the thread. They certainly should have asked my any qualifying questions before we drove 40 miles round-trip to take the gear to them, to only have to repeat the trip a few days later with no purpose.
Thank you,
David
