So I was that guy. I made reservations to go diving, and made the decision to not go due to an injury. The shop has a 24 hour cancellation policy. I missed it by about 3 hours when they called me.
I get it, I was wrong and should’ve been made to pay them. But they didn’t ask.
Instead, she gave me a bunch of crap that I felt was way over the line. Now, instead of going diving with them next time I’m in town, I wouldn’t set foot in their shop.
If this was your shop, would you want to know? If you were treated poorly, what would your response be?
I get it, I was wrong and should’ve been made to pay them. But they didn’t ask.
Instead, she gave me a bunch of crap that I felt was way over the line. Now, instead of going diving with them next time I’m in town, I wouldn’t set foot in their shop.
If this was your shop, would you want to know? If you were treated poorly, what would your response be?