Email notifications not working

[HowardE]

and where are you seeing this?

 

[jhh]

and where are you seeing this?

My own mailserver (postfix and dovecot backed by PostgreSQL). I do monitor it if I think something is going wrong with it.

To clarify: SB isn't being blackisted, I'm just seeing nothing at all coming from it.

 

[HowardE]

They are not hitting your mailserver. I see. They are hitting our mail server, and being sent. You use gmail. How can you monitor the gmail email server??

If you didn't intend for a gmail to be entered into your account, then I'd suggest changing it. That would be why you're not getting email.

 

[jhh]

They are not hitting your mailserver. I see. They are hitting our mail server, and being sent. You use gmail. How can you monitor the gmail email server??

If you didn't intend for a gmail to be entered into your account, then I'd suggest changing it. That would be why you're not getting email.

Wrong account. The one that's never appearing is *@broken.com. Nothing shows up in the logs.

Clarification: It's a different user, "piningforthefnords". I didn't make that clear earlier. Here's message: 'Your account is currently awaiting confirmation. Confirmation was sent to gdd@broken.com.'

 

[HowardE]

2016-01-25 02:06:57 1aNbEn-0004NW-GD <= support@scubaboard.com H=(localhost) [52.22.101.135]:59237 P=esmtpsa X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no A=dovecot_login:support@scubaboard.com S=4149 id=a269ecf0c7db7387687adb53cddae0738ce3a1cc@www.scubaboard.com T="ScubaBoard Account Confirmation Required" for gdd@broken.com
2016-01-25 02:06:57 1aNbEn-0004NW-GD SMTP connection outbound 1453705617 1aNbEn-0004NW-GD scubaboard.com gdd@broken.com
2016-01-25 02:09:04 1aNbEn-0004NW-GD == gdd@broken.com R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out
2016-01-25 02:10:09 1aNbHt-0004Pv-Pd <= support@scubaboard.com H=(localhost) [52.22.101.135]:33858 P=esmtpsa X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no A=dovecot_login:support@scubaboard.com S=4149 id=5e4033fcb1379c39c02c2469c2cadff39405bdb2@www.scubaboard.com T="ScubaBoard Account Confirmation Required" for gdd@broken.com
2016-01-25 02:10:09 1aNbHt-0004Pv-Pd SMTP connection outbound 1453705809 1aNbHt-0004Pv-Pd scubaboard.com gdd@broken.com
2016-01-25 03:19:08 1aNcMe-0005BD-RL <= support@scubaboard.com H=(localhost) [52.22.101.135]:40051 P=esmtpsa X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no A=dovecot_login:support@scubaboard.com S=4149 id=a9b5ddd701dc5487e8f40c316f18215f4526ac00@www.scubaboard.com T="ScubaBoard Account Confirmation Required" for gdd@broken.com
2016-01-25 03:19:08 1aNcMe-0005BD-RL SMTP connection outbound 1453709948 1aNcMe-0005BD-RL scubaboard.com gdd@broken.com
2016-01-25 03:21:16 1aNcMe-0005BD-RL == gdd@broken.com R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out
2016-01-25 03:43:55 1aNbHt-0004Pv-Pd == gdd@broken.com R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out
2016-01-25 04:36:27 1aNbHt-0004Pv-Pd == gdd@broken.com R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out
2016-01-25 06:43:04 1aNbHt-0004Pv-Pd == gdd@broken.com R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out
2016-01-25 09:13:56 1aNcMe-0005BD-RL == gdd@broken.com R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out
2016-01-25 13:25:06 1aNcMe-0005BD-RL == gdd@broken.com R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out
2016-01-25 16:53:40 1aNbEn-0004NW-GD == gdd@broken.com R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out
2016-01-25 18:39:15 1aNqj5-0000ng-0C <= support@scubaboard.com H=(localhost) [52.22.101.135]:51868 P=esmtpsa X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no A=dovecot_login:support@scubaboard.com S=4149 id=d3d8319f5371a771a92cb75402f849ff7807fedc@www.scubaboard.com T="ScubaBoard Account Confirmation Required" for gdd@broken.com
2016-01-25 18:39:15 1aNqj5-0000ng-0C SMTP connection outbound 1453765155 1aNqj5-0000ng-0C scubaboard.com gdd@broken.com
2016-01-26 00:14:20 1aNqj5-0000ng-0C == gdd@broken.com R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out

Why do you have two accounts? That is against the Terms of Service.

 

[jhh]

The older will be deleted.

I've changed opendkim's config file. Give it a try now if you could.

It's bedtime. I'll fix it myself tomorrow. Thank you for looking into the issue though!

 

[HowardE]

I'm not trying anything. I just showed you the excerpt from the mail log with your problem. Creation of a second account is against the TOS. If you want your old account changed, contact a moderator.

As far as I'm concerned, this particular issue does not require my involvement.

Thanks.