mike_s
Contributor
BobArnold8265:. I think a lot of the LDS have failed because they were just bad businesses to start with. I know several of my LDS's offer terrible customer service and give you an attitude that they're the only game in town. Leisure Pro may have been the final blow to these shops but the fact that others are still around tells me that LP isn't the only reason some shops have closed.
If the LDS's want to stay in business, then they need to find a niche to serve. Good customer service, competetitive pricing (not necessarily the best price but a reasonable one) and other services (repairs, maintanence, education, travel arrangements etc.) seem to be the key. You can blame LP for raising the bar on price and service but the LDS's only have themselves to blame if they can't find other ways to compete.
well said.....