Welcome to ScubaBoard, the world's largest scuba diving community. Registration is not required to read the forums, but we encourage you to join. Joining has its benefits and enables you to participate in the discussions.
Benefits of registering include
I nominate this as the Thread, er, String Of The Day.
Wouldn't you like to know why something happened? At this point can the shop be trusted? Guess since I fall into the DIY persona, I like to see things for myself. *shrugs*
So I called the shop that did the inspection and they said " bring it in I definatly want to take a look at it". So I took it in, I showed it to the owner of the shop (well actually the father of the owner basicly the store manager ) He looked over at the guy who does the tank fills and said " take the string out of this tank and put a new oring in it" IMO the way that he said it was like I was wasting his time. No apology, No offers to give a couple fills for my troubles, No stick of gum, no nothig. I guess I should be happy with the new oring... or not.
It's a good thing there are a few other dive shops around town.
This will be the second shop around town that I have lost faith in. There is to much at risk to go back to a careless shop. I no we are all human and make mistakes but that does not make me feel any safer.
You as a customer have to learn to ask for what you want. If you wanted say 5 free fills you should have stated it as such, and of course told the story of driving for 4 hours and only being able to do one dive due to the second tank being empty. Your whining would be directly related to how much swag or free fills you walk out the door with.
Did you get to see into the tank? Did they vis it again? Most shops would have insisted on a vis if you brought the tank in empty.
If you think the shop is crappy and don't plan to go back, then post up who they are. If you can't burn a bridge, keep it quit.
I second, always check the tanks with a pressure checker before leaving the shop. The odds of either getting a short fill or someone totally spacing out like this are good and my diving is limited.
Another thing my current LDS does is submerge the tank 100% in water while filling. If there is a leak on the o-ring, it will show up then. I am not trying to start another wet vs dry fills are better thread, only pointing out that by submerging while filling you have another check on the seal.