Customer Service Alive and Well at Suunto UK!

[Eau_Girl]

My battery on my D6 was dying. Of course I only realized when I got to Fiji and put it into dive mode! (I've been wearing it as a watch for the past few months). Note to self: Check all batteries before all future dive trips! I knew my Vyper had a good battery so was fine.

Anyway, I have sent my computer to Suunto in the UK in the past for a battery change. I phone on Tuesday morning to check on prices and had a very helpful guy on the phone. Posted it overnight on Tuesday and it arrived back to me today (Thursday)! by overnight special delivery.

Thanks to the team there! I've had other contact with them via my dive school and they have always been very helpful.

 

[Antarctic-Adventurer]

My battery on my D6 was dying. Of course I only realized when I got to Fiji and put it into dive mode! (I've been wearing it as a watch for the past few months). Note to self: Check all batteries before all future dive trips! I knew my Vyper had a good battery so was fine.

Anyway, I have sent my computer to Suunto in the UK in the past for a battery change. I phone on Tuesday morning to check on prices and had a very helpful guy on the phone. Posted it overnight on Tuesday and it arrived back to me today (Thursday)! by overnight special delivery.

Thanks to the team there! I've had other contact with them via my dive school and they have always been very helpful.

That's good to hear.

How much did they charge you for a battery change?