Cressi Leonardo, no display after renewing battery

[Trinotet]

Hi Emma,

I had the same problem of my Leonardo and need get help.
How can I contact you or Cressi UK?

Any luck with this? Thanks

 

[senor_hankey]

For those in the US:
The issue apparently is a Firmware bug. I sent mine in preemptively and the other I bought for my buddy that actually had the issue. I used this link and opened a case:
Contacts - Clicked "Service Repairs/Requests"..

Took a few emails and I paid shipping to send but they repaired the issue and shipped back free after a couple weeks. Took them for a couple dives in Cancun shortly after. Works fine again.


Of note- You will lose your logs, so if you can still download your logs I'd do so. However, when the system is in the bugged state, the IR doesnt appear to work even if you can get the beeps to click thru and get to the correct PC-Link screen (blindly). So if you are in a bugged state, your logs are likely gone after the repair. I asked the support staff to try and recover them but they didnt/couldnt (Unfortunately my buddy kept dragging his feet on downloading the 10 or so dives them prior to the battery bug).