Hi, sorry I just saw this message now as I have been out of the country.Good luck with these fools Adam. I have 4 in my dive store, paid for upgrades so my customers wouldn't be getting expired units, no contact from the company in months of trying to get some sort of answer or the sensors upgrades I paid for. Ready to fill a claim with my bank to get my money back and just throw the damn things in the trash. I was a original participant in their Kickstarter for these and am terribly disappointed with their support. VERY POOR
I did check with our admin and I am being told that we sent you multiple emails (to the email we have on file for you) asking you to return your analyzers to us for service (replacing the sensors and calibration). We never received a response from you to our emails.
Could you please check in your spam for emails coming from customer.service@divenav.com ?
Thanks
Alberto