Bonaire from Toronto with Sunwing - DO NOT BOOK

[tursiops]

We just received replacement vouchers - 6 + 1 days. Dang it.
Does anyone know who the reservation or booking manager is at buddy's? I think we like to make somewhere there aware of our situation once we arrive. Maybe they could do something.

reservations@buddydive.com goes right to the office

 

[Diving_Parrot]

I booked. It's a pain you got walked for a night but not a complete shock with Sunwing. Not a fan of Sunwing at all but for Bonaire...as compared to the alternate routes, I guess we'll just hope for the best and not be surprised by delays.

I was talking to the owner of a local dive shop last month and he was pumped about the direct flights to Bonaire. I said "Well it's just Sunwing". His reply "Doesn't matter, as long as you don't have to deal with Insult air it's all good".

If you didn't book 'elite plus' perhaps you could ask for a free upgrade to make up for your inconvenience? Shorter airport lines and extra leg room. Maybe worth a shot but with their customer service..who knows.

 

[carol_swimmom]

Filed a complaint with the better business Bureau. Within 24 hours sunwing offered me comp

 

[pconsidine]

Filed a complaint with the better business Bureau. Within 24 hours sunwing offered me comp

great to hear- very funny how how as some as a formal complaint, things change..