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I just bought a new cobalt, and started to update the firmware. Now its frozen on the connect to PC screen without ever updating. I left it hooked up for a long time and it never downloaded the new firmware, and is now froze!
I sent in my Cobalt and my wife's Cobalt for the recall about a month ago and appreciated the long list up updates they did to it when I got them back. They updated both of our Cobalts to version 1.13/2. We took them on our trip to Fiji (which we just returned from) and they worked great as usual.
Today I went to download the dives using the Cobalt log book. I first checked to see if there were any updates for the log book software. Finding one, I carefully followed the instructions to remove the old version and the driver and reinstalled version 1.6.3.0 without any issues. I then went to sync my Cobalt and at dive 41 got an error. I synced my wife's Cobalt and it loaded with no issues. I then tried mine again and got the same error.
...The Cobalt is at dive 110. On the Cobalt I can only go back to dive 75. Any ideas here? Same PC, same Cobalt log software used to sync. Two Cobalts at the same firmware version. Once syncs, the other errors out.
How do I reset the dive log? I just got 'my' Cobalt back from Atomic service (battery replacement and recall work) and the Cobalt I got back was not the unit I sent in. Based upon the profile information the one I got back was apparently "Tom Kolkowski" and based on the time setting Tom lived on the West Coast of the USA.Tom had 147 dives in his dive log. I would like to reset the dive log to remove Tom's dives. I have examined the Cobalt owner's manual and I tried searching this message thread but I have not figured out how to 'reset' the dive log. Help? Thanks.
Did you get your Cobalt back from Atomic directly, or was it sent through a dealer? I think it would be good to get you your Cobalt back to you, and get Tom's to him...How do I reset the dive log? I just got 'my' Cobalt back from Atomic service (battery replacement and recall work) and the Cobalt I got back was not the unit I sent in. Based upon the profile information the one I got back was apparently "Tom Kolkowski" and based on the time setting Tom lived on the West Coast of the USA.Tom had 147 dives in his dive log. I would like to reset the dive log to remove Tom's dives. I have examined the Cobalt owner's manual and I tried searching this message thread but I have not figured out how to 'reset' the dive log. Help? Thanks.
Ooops. I got a phone call last night from my Atomic dealer indicating that they had given me the wrong Cobalt. What is interesting is that when they gave me the 'repaired' Cobalt I very specifically pointed out that it was NOT the one that I had given them to send in for service. They nodded and said 'ok' not a problem.Um, might want to call AA and get the right computer rather than having one you're not on the warranty for. Also, there's no* way to reset the dive log.
*There is actually a way, but it's generally not user accessible and RonR will need to walk you through it.