lnjohn
Contributor
Last April I bought an apeks xtx 200 from a dive store that was authorized to carry and sell from Aqualung. They had a big sale as they decided they wanted to sell online and Scuba pro and Aqualung, said no if you are going to discount gear too much. Anyhow, I purchased the status for $499 which I thought was a good price for a brand new xtx 200 or status, the status feature is gimmicky, but for the price I said why not. I am a DIN valve diver and this was of course Yoke, all my tanks are also DIN. My primary has been a apeks tx100 that has been years of trouble free use. I am now in the process of getting ready to trade my yoke for another members din. This regulator is brand new in box with cable ties from factory still attached. I wanted to keep warranty in effect so a call to aqualung indicated that this first year my regulator needed to be inspected next year serviced even though it is a status and never been in the water. I took the reg to a local shop today to have the reg inspected and have the yoke removed.
Imagine my shock when they told me that the status is requiring service and the intermediate pressure is way too high. ***, are the first words that I come to my mind. Then I think, hey its less than a year old, never been in the water. This should all be covered under the warranty. When I called Aqualung previously they were able to verify that this regulator is not gray market and is serviceable. I never even had this reg on a tank as mine are all din, and didn't think this could even be possible. The regulator was purchased at a shop 5 miles from my house at 100 feet elevation and has been sitting in orginal box on shelf in my garage since purchase. The dive shop where purchased originally has gone out of business.
Has anyone else had this type of issue with an apeks or any other regulator for that matter. I did see the recall and verified that I have the part that may be missing from some regulators.
Thanks for any input, just thought I would share this story in case there are people like me that load up on gear, but don't necessarily test it out of the box. I have learned my lesson.
Imagine my shock when they told me that the status is requiring service and the intermediate pressure is way too high. ***, are the first words that I come to my mind. Then I think, hey its less than a year old, never been in the water. This should all be covered under the warranty. When I called Aqualung previously they were able to verify that this regulator is not gray market and is serviceable. I never even had this reg on a tank as mine are all din, and didn't think this could even be possible. The regulator was purchased at a shop 5 miles from my house at 100 feet elevation and has been sitting in orginal box on shelf in my garage since purchase. The dive shop where purchased originally has gone out of business.
Has anyone else had this type of issue with an apeks or any other regulator for that matter. I did see the recall and verified that I have the part that may be missing from some regulators.
Thanks for any input, just thought I would share this story in case there are people like me that load up on gear, but don't necessarily test it out of the box. I have learned my lesson.
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