din7
Contributor
O.K. hold the phone! The watch is not working right, the GMT hand is gaining an hour or two each day, through the caseback glass I could see rust in several places as well as oxidation.
I called Invicta and was on hold for twenty minutes. Option two was to leave a message for customer service and when I tried that, the customer service mailbox was full. (Bad sign) Finally after I called back and got a person, they said to send it in again, with another $20.00 shipping and handling fee and they would repair it, again. I asked about my money back and they said that is not their policy and would not do it. I then asked about a replacement and they said it needs to be sent back to the factory twice before they would even consider a replacement. I left a message for the manager.
This is my last Invicta....:depressed::depressed:
Cool watch but I got a lemon.
that really stinks, sam. I have an ivicta "dive watch" that will never touch more water than the kitchen sink. I bought it because it was attractive to me. I mean, everyone should have a watch with a 60mm bezel, right?
