Part of the problem is public access to satellite based wind data that produces accurate predictions (windfinder, windy, windguru,,,). Predicting near shore sea states in Cozumel based off a relatively accurate near future (24-48 HR) wind prediction tool is not difficult.
When a revolving position, low level bureaucratic government functionary who typically is new to the island repeatedly bungles this basic job function and screws up the local economy and spoils visitors vacations, it tends to pi$$ people off.