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Sorry if my "laughable" came across the wrong way. My point is that Garuada is a 5 Star airline... comparable with Singapore Air, Japan Airlines, Cathay Pacific, etc... Batik is a spit-shined Lion Air with TV screens and a meal. To be clear, I have had wonderful experiences on Batik, Lion Air, Trans Nusa, Express, and all the discount carriers in Indonesia. I have also been absolutely miserable when things went wrong. Garuda has never told me, "There is nothing we will do. It is not our problem." Lion has used those exact words more than once
All airlines have faults, but when things go bad (broken planes, weather, missed connections, repaving the runway (it happened to me), lost luggage, etc...) to tell people on here Batik is on the same level as Garuda simply is not accurate. Most people come here once or twice for a trip of a lifetime to R4 and/or Komodo. I would never, ever tell someone to put their amazing vacation in the hands of the Lion Air group. When things go wrong Garuada will make it right- at least in the same way you would expect from a major carrier in Asia. When things go wrong on Lion...man...and you have no Bahasa...and you have to make a boat out of Sorong in 15 hours....man...
All airlines have faults, but when things go bad (broken planes, weather, missed connections, repaving the runway (it happened to me), lost luggage, etc...) to tell people on here Batik is on the same level as Garuda simply is not accurate. Most people come here once or twice for a trip of a lifetime to R4 and/or Komodo. I would never, ever tell someone to put their amazing vacation in the hands of the Lion Air group. When things go wrong Garuada will make it right- at least in the same way you would expect from a major carrier in Asia. When things go wrong on Lion...man...and you have no Bahasa...and you have to make a boat out of Sorong in 15 hours....man...